We guarantee your WoW Gold will be sent to you within 5-10 minutes. If there is a delay of your order and it's truly caused by us, we'd like to make a compensation to you. Click here to know more.

Dear customers, we guarantee most of your orders can be finished within 5-10 mins. We apologize first if we couldn't sent your wow gold on time. In order to offer you higher-quality service, we'd like to compensate you by offering you extra wow gold according to your order quantity if it is our problem that leads to a delay.

1. You should wait online after placing the order. If it is our mistake that results in a delay, we compensate you an amount of wow gold. However, if you go offline after placing the order and we can't contact you to deliver your gold, thus it is not our responsibility and we may not compensate you:

1) The compensation rate is based on your total order quantity.

2) Please stay online to wait for the gold delivery. There will be no compensation if the order is delayed by the reason of you are offline.

3) Dear Customers, if we couldn't deliver your gold within 30 minutes, you have to contact our Live Chat first. Only after we confirm that it is really our fault that leads to a delay of your order can we compensate you. We may feel sorry if we couldn't make a compensation to you since you didn't contact us first.

4) Please note that after we agree to compensate you, if we still haven't delivered your gold/gil by the time when you come to contact us, we will compensate you according to the longest time you have been waiting.

If you order 1000g and we can't deliver your gold within 3 hours, we compensate you 2% extra bonus => 20g.

After 12 hours, that is 5% => 50g, not 7%

After 24 hours, that is 10% => 100g, not 15%.

So finally your total amount of wow gold which will be delivered to you is 1100g, not 1170g.

5) If we have gold/ gil in stock the first time when you contact us to ask for your compensation, we can deliver it as soon as possible. But if you are not online and come to contact us again after a long time, we only compensate you according to the compensation standard of the first time when you get in touch with us.

If you order 1000g and we can't deliver your gold within 3 hours since we are out of stock, we compensate you 2% extra bonus =>20g. And if you don't contact us until 24 hours and we can deliver your order, we still compensate 2% not 10%.So finally your total amount of wow gold is 1020g, not 1100g.

We'd like to try our best to make you feel 10% satisfied with our wow gold service. Whenever you came across any difficulty in the process of buying wow gold, just let our online customer service assist you to solve your problems. We will be very patient and careful to deal with your order and handle every problem. You have to know that we never stop trying hardest to improve our online service and your shopping experience on BestWOWGold!