Below is a list of definitions for the terms used when buying:

Add to cart:
Products that can be added to cart will be delivered within the ETA stated. ETA countdown will begin from the Stated time of first contact on Live Support.

Pre-orders:
Pre-orders are open for games products that are about to launch, depending on the availability of the product pre-orders opening dates will vary.

Out of stock:
In the event that our registered sellers or partners have discontinued providing services for a particular server, product or game, it will be listed as out of stock.
Please do check back within 24 hours for updates on the product status.

After sales service:
Complaints & Feedbacks: Please contact e-mail bestwowgold@hotmail.com to lodge your complaints or feedbacks. We do take all complaints and feedbacks seriously, please allow us 24 hours to respond. All complaints and feedbacks are treated on a case by case basis.

If an error still persists please login to the Feedback Page. Fill out the selection field and submit the form. All complaints and feedbacks are treated on a case by case basis and a response will be received within 24 hours.